News

Long Service Leave changes coming 1 November 2018

Long Service Leave changes coming 1 November 2018

Posted October 31, 2018

The Long Service Leave Act 2018 will come into effect on 1 November 2018 and supersede the 1992 Act

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Modifications to Gaming Machine Areas

Modifications to Gaming Machine Areas

Posted October 31, 2018

Modifications to Gaming Machine Areas not requiring pre Approval from VCGLR pose a risk of putting a venue operator in a non-compliant position with their venue.

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New Year's Eve falls on a Monday this year?

New Year's Eve falls on a Monday this year?

Posted October 31, 2018

All venues that have their normal trading hours automatically extended for New Years Eve will be compliant to trade as per their Liquor License.

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Food Safety

Food Safety

Posted October 31, 2018

Is it time to renew your team on food safe practices as the busy season and warmer weather is coming?

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DIGITAL ID NOW ACCEPTED

DIGITAL ID NOW ACCEPTED

Posted October 22, 2018

The VCGLR has advised that the new Keypass in Digital iD from Australia Post is now acceptable form of iD for entry to licensed premises.

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NEW EFTPOS UPDATE

NEW EFTPOS UPDATE

Posted October 22, 2018

From 19th September 2018 changes are in effect impacting how patrons can access cash in gaming venues.

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Responsible Gambling

Responsible Gambling

Posted October 16, 2017

Although not a legal requirement for non-gaming staff to have a current RSG certificate, the VCGLR has indicated that this would be a sign of venue “best practice”.

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Armed Holdup Awareness Training Updated

Armed Holdup Awareness Training Updated

Posted January 27, 2015

Exposure to armed hold-up is becoming an increasingly common occurrence for gaming venue staff exposing the venue to significant Workplace Health and Safety claims.

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Annual Compliance Reports Due

Annual Compliance Reports Due

Posted January 27, 2015

All clubs and hotels with EGMs are required to be enrolled with and lodge annual compliance reports to AUSTRAC. Hefty penalties apply for breaches.

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Food Safety Program Records Really Are Important

Food Safety Program Records Really Are Important

Posted January 27, 2015

Although things get busy in the kitchen, temperature and cleaning logs are important.

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Artificial Nails a “No-No” When Serving Food

Artificial Nails a “No-No” When Serving Food

Posted January 27, 2015

Staff wearing acrylic fingernails acting as waiting staff in the bistro or anywhere in a hospitality venue expose the business to legal action under Food Safety legislation.

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New Workplace Health and Safety (WH&S) Manual Available

New Workplace Health and Safety (WH&S) Manual Available

Posted January 27, 2015

Many hospitality businesses do not have adequately-documented WH&S Policies and Procedures in place to address all WH&S risks.

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Emergency Evacuation Plan Must be Current and Displayed

Emergency Evacuation Plan Must be Current and Displayed

Posted January 27, 2015

It is essential that all hospitality businesses have current Emergency Evacuation Plans displayed prominently.

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Liquor Licence Renewal Fees – Key Dates

Liquor Licence Renewal Fees – Key Dates

Posted January 27, 2015

Liquor Licence renewal fees should have been paid by 1 January 2015. If not paid by 31 March penalties may apply.

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Security Personnel Must Have Current RSG

Security Personnel Must Have Current RSG

Posted January 27, 2015

Having security personnel without a current RSG certificate can threaten your licence to operate.

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CCTV Monitor Should be Monitored at All Times

CCTV Monitor Should be Monitored at All Times

Posted January 27, 2015

CCTV monitors should be located where they can be observed by a staff member at all times.

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Gaming Machine Areas and Your Staff

Gaming Machine Areas and Your Staff

Posted March 12, 2014

Requirements for staff working in the gaming machine area are changing, and over the past year, a number of significant amendments have emerged that venues need to be aware of. There are some simple steps that operators can take to make sure their staff comply with new requirements, as well as providing a more efficient means of operating the gaming machine area.

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Children's play areas and gaming venues

Children's play areas and gaming venues

Posted March 12, 2014

New guidelines (16 October 2013) have been released for gaming venues relating to the design and location of children’s play areas, the latest in a succession of measures already in place to shield children from gambling messages.

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